Privacy policy

ClearLeads is a trade name of Marqeters B.V., registered at Paterswoldseweg 806, 9728 BM Groningen, The Netherlands, Chamber of Commerce number 85846880. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

ClearLeads provides automated B2B lead generation services using AI and automation tools. In doing so, we process certain personal data about our clients and leads on behalf of our clients.

If you have any questions about this policy, you can contact us at:

Email: hello@clearleads.ai
Address: Paterswoldseweg 806, 9728 BM Groningen, The Netherlands

2. What Personal Data We Collect

We collect and process the following types of personal data:

From our clients (customers):

• Full name
• Company name
• Email address
• Phone number
• Payment and billing information
• Usage data (e.g. dashboard activity, campaign performance)

From leads (on behalf of clients):

• Publicly available names, company roles, email addresses, LinkedIn profiles, and/or phone numbers of business contacts

3. Why We Collect Your Data

We use your data for the following purposes:

• To identify and communicate with clients
• To deliver and optimize our lead generation services
• To process payments and manage billing
• To provide support and improve user experience
• To store and manage leads on behalf of our clients
• To comply with legal obligations

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity: for service delivery and account management
• Legitimate interest: for improving our services, maintaining security, and managing leads for B2B purposes
• Legal obligation: for tax and compliance reasons
• Consent (if applicable): for certain email communications or tracking, where required

5. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill our legal obligations.

• Client data is retained for the duration of the contract and deleted within 30 days of cancellation unless otherwise required by law.
• Lead data is stored and managed on behalf of the client. Upon termination or written request, data will be deleted promptly.

6. Data Sharing

We never sell your personal data. We may share your data only with:

• Trusted sub-processors (e.g. CRM, automation, or payment providers)
• Legal or regulatory authorities if required by law
• Our developers and technical staff for system maintenance and support

All data sharing is governed by data processing agreements and confidentiality obligations.

7. International Data Transfers

Where we use third-party tools (e.g. email providers or analytics tools) outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or equivalent measures).

8. Your Rights

Under the GDPR, you have the following rights:

• Right to access – Request a copy of your personal data
• Right to rectification – Request correction of inaccurate data
• Right to erasure – Request deletion of your data
• Right to restriction – Limit the way we use your data
• Right to data portability – Transfer your data to another provider
• Right to object – Object to processing under certain conditions

To exercise any of these rights, contact us at hello@clearleads.ai. We will respond within 30 days.

9. Security Measures

We take security seriously and use appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting environments.

10. Cookies and Tracking

ClearLeads may use cookies or similar tracking technologies to enhance website functionality and analyze usage. You can manage your preferences through your browser settings. A detailed cookie policy is available separately if applicable.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The most current version will always be available at clearleads.ai/privacy. We encourage you to review this page regularly.

12. Complaints

If you have concerns about how we process your data, you can contact us directly. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Website: https://autoriteitpersoonsgegevens.nl